About Us

US & IRIS was born from the vision of Sharleen Christie, a fashion advertising photographer who tirelessly sought the perfect camera bag that would fuse style with protection. Fuelled by her passion for fashion and an unrelenting pursuit of practicality, Sharleen set out to create a brand that redefines how photographers and creatives carry their craft. 

US & IRIS captures a timeless luxury that blends modern sophistication with enduring beauty. More than just a name, it represents a commitment to elevated design and refined practicality for the photographers who embrace style without compromise.

What began as Sharleen’s personal quest for an accessory that spoke to her dual loves of fashion and photography soon evolved into a movement that resonates with style connoisseurs everywhere. Embracing a philosophy of protection and beauty, US & IRIS is becoming synonymous with luxury camera bags that elevate everyday moments into expressions of artful living.

Every US & IRIS creation undergoes meticulous months of design, innovation, and refinement, ensuring that each piece remains at the forefront of design while serving the needs of a dynamic, on-the-go lifestyle.

Inside every US & IRIS customer is someone who treasures style, sophistication, and the freedom to express their passion effortlessly. They walk through life confidently, armed with the perfect companion that embodies their personal journey.

Sophisticated. Timeless. Unapologetically stylish. That’s US & IRIS.


Frequently asked questions

Order Status

Once your order ships, you'll receive a confirmation email with a tracking number, so you can follow your delivery on the carrier's website.

Orders are processed within 1–2 business days, or 2–4 business days during sales and holiday periods.

Estimated delivery after dispatch is 2–8 business days for standard or 1–4 business days for express within Australia, and 6–27 business days for standard or 5–8 business days for express internationally. Delivery times may be affected by customs clearance or local couriers.

If your parcel is lost or damaged in transit, please email hello@usandiris.com and we'll work with the carrier to resolve it.

Order Changes & Cancellations

If you need to change or cancel your order, please email hello@usandiris.com as soon as possible with your order number. Orders are processed within 1–2 business days, so we'll do our best to help if yours hasn't shipped yet.

Please double-check your shipping address at checkout, as we can't be responsible for delays or lost parcels caused by incorrect or incomplete details.

If your order has already shipped, you can return it within 30 days of delivery under our returns policy.

Returns & Exchanges

Returns are accepted within 30 days of delivery. Items must be unused and in original condition, with all original packaging, dust bags and tags, plus proof of purchase. Final sale and clearance items and gift cards can't be returned.

Return shipping is at your cost, and we recommend a tracked service. Import duties and taxes paid at checkout are non-refundable.

Once your return is received and inspected, we'll email you to confirm approval. Approved refunds go back to your original payment method within 10 business days, though timing may vary by bank or card provider.

We don't offer direct exchanges. If you'd like a different style or colour, please place a new order and return the original item for a refund.

If your item arrives damaged or faulty, contact us within 5 days of delivery with photos and your order details, and we'll arrange a replacement or refund at no additional cost.

To start a return, email hello@usandiris.com. We aim to respond within 24–48 business hours.

Out of Stock & Pre-orders

Some items may be offered as a pre-order when they're out of stock or not yet available. Depending on the item, we may take no payment or a partial deposit at checkout, then charge the full or remaining amount when your order is fulfilled.

You can cancel a partially paid pre-order that hasn't been fulfilled yet by emailing hello@usandiris.com. Once a pre-order has been fulfilled it can't be cancelled, but you can request a full or partial refund under our returns policy.

Looking for something that's sold out? Email hello@usandiris.com and we'll be happy to help.

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